Policies

MANE GALA isn’t responsible for any lost items. ALL shipments will require a signature for delivery. MANE GALA does not hold responsibility for package that state has been delivered.

Please examine your package before signing for it.

Note: We ship in three different packages. (Flat rate envelopes or Paks & medium boxes) via FedEx, UPS, or USPS.

WHEN TO REFUSE YOUR PACKAGE!
Flat rate envelope: If the package is evenly flat, please refuse the package.
Flat Paks: If the Pak seems flat or deflated, please refuse the package.
Medium/large boxes: This is a dhairboutique box within the shipping box.

Hold package firmly(holding both boxes together) shake to detect that the content is inside. If it seems hollow, refuse the package.

We only ship product to confirmed addresses.  If the shipping address is not the same as the billing address connected with your ATM/Debit/Checking Account it will not confirm.

Shipping inside the US may take 5-7 business days. We only ship Monday – Friday.

All shipping fees will be $20 Flat Shipping Rate, including taxes as well.

Please note that the shipping time frame during sales extends to 7-14 business days. Once your order is placed we will not cancel or refund any pending orders.

RETURNS & EXCHANGES

No refunds or exchanges. - All sales final!